Welcome to The NCS Agency: Arizona’s Trusted Newborn Care Partner Quick Answer The NCS Agency provides highly qualified newborn care specialists and postpartum doulas across Arizona. Our specialists offer overnight […]
The NCS Agency provides highly qualified newborn care specialists and postpartum doulas across Arizona. Our specialists offer overnight care, sleep coaching, and feeding support at $35-$55+ per hour. We’re the only agency founded by an internationally accredited training provider, ensuring evidence-based care aligned with AAP guidelines for Phoenix, Scottsdale, and Paradise Valley families.
Bringing a new life into the world is one of the most profound experiences a family can have. Yet, amidst the joy and excitement, new parents often face overwhelming exhaustion, uncertainty, and the relentless demands of newborn care.
Unlike the common misconception that newborn care professionals are “baby nurses,” our specialists are highly trained and often certified through organizations such as CACHE International—and we are the only agency founded by an internationally accredited training provider—and many of our professionals also hold additional credentials from The Newborn Care Specialist Association (NCSA). This rigorous training ensures that every family receives the highest quality guidance aligned with the latest recommendations from the American Academy of Pediatrics (AAP), Centers for Disease Control and Prevention (CDC), and American College of Obstetricians and Gynecologists (ACOG).
Whether you seek overnight newborn care to promote optimal infant sleep and parental rest, daytime postpartum doula support to enhance maternal recovery, or comprehensive newborn education, our specialists are dedicated to providing compassionate, evidence-based care tailored to your family’s unique needs. Serving families across Arizona, our agency offers peace of mind, exceptional expertise, and unwavering support at a critical moment in your family’s journey.
A newborn care specialist (NCS) is a trained professional who provides in-home support to families with newborns, focusing on infant care, sleep coaching, feeding assistance, and parental education. Unlike licensed nurses, NCSs are not medical providers but possess specialized knowledge in infant behavior, development, and safe caregiving practices.
The American Academy of Pediatrics emphasizes the importance of safe sleep environments and responsive care during the newborn period. Certified NCSs—particularly those credentialed through CACHE International—are educated to implement these guidelines, helping families reduce risks associated with unsafe sleep, such as Sudden Infant Death Syndrome (SIDS) and accidental suffocation. According to the CDC, approximately 3,500 infant deaths annually in the U.S. are attributed to SIDS or sleep-related causes, underscoring the importance of evidence-based newborn care.
NCSs support families by establishing healthy sleep routines, assisting with breastfeeding or bottle feeding techniques, and offering emotional support during the often-challenging postpartum phase. Their goal is to foster confidence and competence in new parents, enabling restful nights and thriving infants.
A postpartum doula complements newborn care specialists by focusing on the emotional, physical, and informational support of the birthing parent during the postpartum period. Trained postpartum doulas provide assistance with newborn care, mother-infant bonding, lactation support, meal preparation, household organization, and sibling care.
The American College of Obstetricians and Gynecologists (ACOG) recognizes postpartum doulas as valuable contributors to improved maternal mental health and reduced postpartum depression rates. Their presence facilitates smoother transitions to parenthood, empowering families to navigate challenges with confidence.
Both NCSs and postpartum doulas prioritize holistic, family-centered care, yet their scopes differ slightly. Understanding these distinctions helps families select the right support tailored to their needs.
Aspect Newborn Care Specialist (NCS) Postpartum Doula Registered Nurse (RN/LPN) Certification Certified through CACHE International, NCSA Doula certification (varies by organization) State-licensed nursing credentials required Scope of Practice Newborn care, sleep coaching, feeding support, parental education Emotional support, maternal care, household assistance, newborn care Medical care, clinical assessments, medication administration Medical Training Non-medical, focused on infant care best practices Non-medical, focused on emotional and practical postpartum support Medical training and clinical expertise Typical Services Overnight newborn care, daytime infant care, sleep training Postpartum recovery support, breastfeeding assistance, sibling care Hospital and home health nursing, clinical interventions Hourly Rate (AZ Market) $35-$55+ per hour $35-$55+ per hour $40-$70+ per hour Focus Infant-centered care and parental education Parent-centered emotional and practical support Medical and clinical care for mother and infant
CACHE International is widely regarded as a premier authority in newborn care certification. Their comprehensive requirements ensure knowledge of infant development, sleep science, feeding techniques, safety protocols, and parental coaching skills. The agency works with specialists certified through CACHE International, ensuring our families receive care grounded in the latest research and best practices.
CACHE’s rigorous certification process includes rigorous knowledge assessments, with ongoing continuing education requirements to maintain credentials. This commitment to excellence ensures that NCS professionals remain current on evolving guidelines from the AAP, CDC, and ACOG.
While CACHE International certification is prioritized, many newborn care specialists also hold credentials from organizations like The Newborn Care Specialist Association (NCSA) and the International Nanny Association (INA). These certifications showcase NCS expertise and a deep understanding of infant care best practices.
Other certifications, such as those from doula organizations or lactation consultants, enhance the breadth of postpartum support available.
The first 12 weeks postpartum are universally acknowledged by ACOG and the World Health Organization as a critical window for infant development and maternal adjustment. During this period, families face unique challenges including sleep deprivation, feeding difficulties, and emotional vulnerability.
Research published in the Journal of Perinatal Education shows that professional newborn care support significantly improves maternal mental health outcomes, breastfeeding success rates, and infant sleep patterns. The presence of certified NCS and postpartum doulas mitigates risks associated with parental exhaustion, postpartum depression, and infant sleep-related incidents.
In Arizona, The Newborn Care Solutions Agency fills a vital gap by providing experienced, evidence-driven professionals who help families thrive during this delicate phase.
Safe sleep practices endorsed by the American Academy of Pediatrics include placing infants on their backs to sleep, using firm sleep surfaces, keeping soft bedding out of the crib, and room-sharing without bed-sharing. Despite these clear guidelines, many exhausted and overwhelmed families find it challenging to implement consistent sleep routines.
Certified NCS professionals use individualized sleep coaching methods grounded in behavioral science to establish healthy, sustainable infant sleep patterns. Their guidance reduces the risk of unsafe sleep environments and promotes restorative rest for both baby and parents.
Moreover, NCS support can help reduce the incidence of infant crying and distress, which are significant contributors to parental stress.
One of the most sought-after services provided by the agency’s newborn care specialists is overnight newborn care. Newborns typically wake every 2-3 hours for feeding, diaper changes, and soothing. This fragmented sleep pattern profoundly disrupts parental rest, increasing risks for postpartum depression, impaired cognition, and reduced caregiving capacity.
Our certified NCS professionals provide overnight assistance by managing infant care tasks, coaching parents on safe sleep practices, and encouraging healthy sleep habits for the baby. This support allows parents to obtain consolidated sleep, improving overall family well-being.
Daytime postpartum doulas offer comprehensive support beyond infant care. They assist with mother’s physical recovery, emotional adjustment, meal preparation, light household tasks, and sibling care. This holistic approach acknowledges the interconnected challenges of the postpartum period and fosters a nurturing environment for the entire family.
Studies indicate that families receiving doula support report higher satisfaction with postpartum experiences, improved breastfeeding outcomes, and reduced stress levels.
Education is a cornerstone of the agency’s philosophy. Our specialists provide evidence-based guidance on infant cues, feeding methods (breastfeeding and bottle feeding), safe sleep, developmental milestones, and postpartum mental health.
This education empowers parents to make informed decisions, enhancing confidence and reducing anxiety during a time of rapid change.
In the Arizona market, professional newborn care specialists and postpartum doulas typically charge between $35 and $55+ per hour. Pricing reflects the level of certification, experience, service complexity, and scheduling flexibility (overnight vs daytime).
The agency offers customized placements to meet individual family needs, whether for short-term intensive support or extended care over several weeks.
Newborn sleep cycles differ significantly from adults, with infants spending approximately 50% of their sleep time in active REM sleep, essential for brain development. Newborns typically sleep 14-17+ hours per day, segmented into short periods.
Understanding these biologically driven sleep patterns is crucial to managing expectations and fostering healthy routines. Certified NCS professionals educate families on normal infant sleep behaviors and strategies to align caregiving with developmental needs.
The American Academy of Pediatrics recommends the following for safe infant sleep.
These guidelines are fundamental to our newborn care specialists’ training and coaching.
Postpartum depression affects approximately 1 in 7 women in the United States, according to the CDC. Symptoms include persistent sadness, anxiety, irritability, and difficulty bonding with the baby.
Early intervention and support are critical. Certified newborn care specialists and postpartum doulas play a vital role in recognizing signs, providing emotional support, and facilitating connections with mental health professionals when necessary.
Studies show that consistent support from trained doulas and NCS reduces stress hormones in postpartum parents, improves sleep quality, and enhances parenting confidence. This support translates into better outcomes for both parent and infant.
The agency’s professionals are trained to approach families with empathy and discretion, tailoring care to each individual’s emotional and physical needs.
Whether you’re in Paradise Valley, or Scottsdale, our certified specialists bring the same evidence-based care and CACHE International expertise to your family.
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Visit our FAQ page or call (602) 695-6775 to speak with our team.
Navigating the newborn phase with confidence and peace of mind is possible with expert support by your side. At The Newborn Care Solutions Agency, we are committed to partnering with Arizona families to provide compassionate, evidence-based newborn care and postpartum support tailored to your unique journey. Learn more about our certified newborn care specialists and postpartum doulas by visiting www.thencsa.com or calling (602) 695-6775. Your family’s wellness and thriving start here.
About The Newborn Care Solutions Agency: Founded by Tonya Sakowicz, former co-president of the International Nanny Association and creator of a CACHE-accredited newborn care training program. All content is based on guidelines from the American Academy of Pediatrics (AAP), Centers for Disease Control and Prevention (CDC), and evidence-based postpartum care standards.
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